GazelleIf you want to make your business simpler, more efficient, and keep all your clients organized in one place, you're in the right spot.
Randy Cassotto
Piano technician for 21 years, founder of Pianobooker and Cassotto Levers
Launch offer: half off until January 31See pricing
Keep your schedule in tune.
Pianobooker keeps every client and every piano on file, reminds them when they're due, and lets them book themselves into your week. Built by a piano technician, from the makers of Cassotto Levers & Prestige Tips.
Free for up to 5 clients. No card needed.
- Scheduling that plans around your route
- Reminders that send themselves
- Live-traffic ETAs and ready-made running-late texts
- Voice notes that understand piano work
- Estimates and invoices, card payments soon
- Your whole history, imported from Gazelle
What it does for you
Pianobooker does the busywork, so the day belongs to the pianos.
The phone tag, the sticky notes, the “wasn't I due in spring?” emails. Here's what happens without you lifting a finger.
Pianobooker Intelligence finds the time.
A client calls for a tuning. Pianobooker reads your week, measures the drive from the appointments you already have and suggests the slots that fit your route, with the reason for each. Pick one and it's booked.
Pianobooker Intelligence finds a time for a new client's tuning by weighing the technician's route, ranks three openings with the reason for each, and the best one drops into Thursday between two nearby stops.
Reminders that send themselves.
When a piano comes due, the owner gets an email or text with a link to book, and a follow-up if they let it slide. They pick a time, you approve it with a tap, and the confirmation and day-before reminder go out on their own, whether you're at the office or halfway through a regulation.
Pianobooker emails and texts clients when their piano comes due, lets them pick a time from the link, puts the request on your dashboard, and once you approve it sends the confirmation and the day-before reminder.
Running late? Let them know in two taps.
Check the drive to your next client against live traffic with one tap. If the last job ran long, Pianobooker suggests a friendly running-late text with your new arrival time already written. Tap send and get back on the road.
Pianobooker checks live traffic to your next appointment, and when you're running late, one tap texts the client a pre-written message with the delay.
Ramble. Pianobooker takes it from there.
Talk through the visit on the way back to the car. Pianobooker is tuned for piano work, from cents and hammers to humidity, and turns your ramble into a logged visit: the tuning, the readings, the issues to watch and when the piano is due next.
A technician dictates a rambling account of a piano visit, and Pianobooker turns it into a logged tuning, a humidity reading, two findings and the piano's tuning schedule.
Estimates and invoices, sent from the visit.
Send estimates clients approve online, and invoices straight from the visit you just finished. Pianobooker keeps the books: what's paid, what's owed and who by, whether they pay by check, cash or Zelle. Card payments from the email are coming soon. If you only used QuickBooks to send invoices, you can stop paying for it.
After a visit, the technician sends an invoice built from the services performed; the client pays it by card from their phone, and the invoice flips to Paid in the technician's records with the fees and payout itemised.
Leave Gazelle without leaving anything behind.
Connect your Gazelle account and bring over every client, piano and past visit with its pitch and humidity readings, plus the appointments already on your calendar. Keep each piano's tuning schedule if you want it, and nothing goes out to your clients during the move.
Importing a Gazelle account into Pianobooker: clients, pianos, service history and upcoming appointments come across, and a client's timeline arrives full of their Gazelle history.
Everything in one place
From the first phone call to the paid invoice.
Your whole week, at a glance
Every visit with its client, town and service, with your notes and blocked time alongside. Week, month and year on the desktop, and an agenda on your phone that keeps up.
Track every piano
Every tuning, repair and measurement lives on the piano's own record. Pianobooker knows when each one is due, logs humidity at every visit, and turns your findings into a condition report the owner can keep.
Your brand, front and center
Your logo and colors on the booking page, the emails and the estimates and invoices clients see. Clients pick from your services, your prices and your hours, and nothing lands on the calendar until you approve it.
Your services, your prices
Add or remove any service with its price and time estimate, group them into packages, and let clients add extras like a pedal regulation to their routine tuning.
Built with care
Made by people who sweat the small stuff.
Pianobooker is built by a dedicated team of software professionals who care about getting it right. A new scheduling app seems to pop up every month, thrown together in a weekend. Pianobooker isn't one of them: it's built to be secure and fast, with real craft in every small detail.
Secure by design
Every request is checked against your workspace, so your clients' details are only ever seen by you and your team.
Fast, everywhere
Pages open instantly and update live, so a booking made on your laptop is already on your phone. We measure speed on every change so it stays that way.
Beautiful on mobile
Designed for the phone in your pocket as much as the desk. Every change is checked on iPhone, iPad and Android before it reaches you, right down to the color of the status bar.
Obsessed with the details
Scrolling past a menu never pops it open. A text that fails to send says so, with a retry, instead of pretending. The button on a visit always offers the next step. We sweat hundreds of little things like these so the app just feels right.
Give feedback
There's a Feedback button on every screen. Say what's bugging you, type a line or record your screen, and it goes straight to the people building Pianobooker.
New features every week
Updates land continuously, with no upgrade to install, and many start as a technician's request. What's New in the app shows you what changed.
And the rest of the toolkit.
Week, month and year
See your schedule as it happens. Subscribe from Google, Apple or Outlook and your jobs sit next to the rest of your life.
Condition reports
Record issues and measurements at every visit and send the owner a report they can keep.
Your service area
Set how far you'll drive, measured in real drive time, and see your area on a map.
On your phone
Install Pianobooker like an app and get a notification the moment a client books.
Keep the clients you want
The bigger plans hold more active clients than one technician can tune, so you choose who stays on your route.
Find anything
One search across every client, piano and note you've ever saved.
How it works
From sign-up to your first booking.
- 1
Create your account
Start on the Free plan with up to 5 clients. No card and no time limit.
- 2
Bring your book across
Import from Gazelle, your phone or a spreadsheet, and we will help move your clients, appointments and reminders over.
- 3
Get back to the pianos
Share your booking page, let the reminders run, and spend the day tuning instead of chasing the calendar.
Pricing
Priced by the size of your book.
Every plan has every feature and unlimited pianos. Plans differ only by how many active clients you keep, and you can move up or down whenever your book changes. Every plan is about half off until January 31, 2027.
Just want to try it? The Free plan holds 5 clients, with no card and no time limit. Compare every plan
Starter
$29/month, then $59
A part-time book, or one you're winding down.
150 active clients
Unlimited pianos
Every feature
Artisan
$69/month, then $149
A full solo book with room to breathe.
500 active clients
Unlimited pianos
Every feature
Pro
$99/month, then $199
More clients than one full-time technician can usually tune.
800 active clients
Unlimited pianos
Every feature
Legend
$119/month, then $249
The biggest book, so you choose who stays on your route.
1,200 active clients
Unlimited pianos
Every feature
Questions & answers
When can I start?
Today. Pianobooker is in public beta: create your account, start on the Free plan with up to 5 clients, and bring your clients across from Gazelle, your phone or a spreadsheet.
Is there a free plan?
Yes. The Free plan keeps up to 5 active clients with no card and no time limit, so you can set up your services and try it on real appointments. Upgrade whenever you're ready.
Can I bring my clients over from Gazelle?
Yes. Connect your Gazelle account and bring clients, pianos and history across, or import from your phone's contacts, Google, Outlook or a spreadsheet. If you'd like a hand moving over, get in touch.
Can clients pay me online?
Card payments, straight into your own Stripe account, are coming soon. Today estimates and invoices go out by email with a link to approve, your other ways to pay print on every invoice, and you mark a payment received in a tap.
What counts as an active client?
Any client you haven't marked inactive. Clients who've moved away or sold the piano can be set to inactive and they stop counting toward your plan, with their history kept.
How do the reminders work?
When a piano is due, Pianobooker sends the owner an email or text with a link to book. Clients get appointment confirmations and reminders too, and they can opt out of texts at any time.
Does it work with my calendar?
Subscribe from Google Calendar, Apple Calendar or Outlook in one click and your Pianobooker appointments show up there, updated automatically.
Does it work on my phone?
Yes. Pianobooker runs in any browser, and you can install it on your home screen like an app to get a notification when a client books.
Start free today.
Create your account in a minute and try it on your own clients. We'll help you move your clients, appointments and reminders over from Gazelle, your phone or a spreadsheet, so you won't skip a beat.