About Pianobooker

Built by a piano technician, for piano technicians.

Randy Cassotto has tuned pianos for 21 years. Pianobooker is the scheduling and records system he wanted for his own business, built with the technicians who use it every day.

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Our story

The job is at the piano. The rest should take care of itself.

Every technician knows the other half of the job: returning calls, remembering who is due, working out whether Tuesday's drive makes sense, writing up what you found. Randy has done that half alongside the tuning for 21 years.

Pianobooker is built to carry it. It thinks the way a technician does, by client and by piano, by route and by season. It reminds owners when they're due, lets them book themselves into your week, and keeps every visit on the piano's own record.

Randy builds it together with Sam and Vince, and the technicians using it shape what comes next.

Randy's workshop: a wall of tools, a bench grinder and clamps racked by the window

From the makers of Cassotto Levers & Prestige Tips.

Randy also designs and makes Cassotto tuning levers and Cassotto Prestige tips. Pianobooker comes from the same place: a technician making the tool he wants in his own hands.

Cassotto tuning levers with interchangeable wooden and lacquered heads

A Cassotto lever with a Prestige tip seated on a tuning pin

The people behind Pianobooker.

We're a small team, and we play the piano ourselves. Pianobooker isn't a side project for us: we use it, we argue about the details, and we change it every week based on what technicians tell us.

Randy Cassotto
Owner, piano technician
“Hit the right keys at the right time, and the instrument plays itself.”
J.S. Bach
Randy has tuned pianos in Connecticut for over 20 years, often by ear alone. He also makes Cassotto Levers and Prestige Tips, tools other technicians use every day, and you’ll find him at the PTG convention every summer. For years he ran his business on software that never quite fit how a technician actually works, so he set out to build the one he wanted. The day Pianobooker launched, he moved his own business onto it and booked his first clients through it that morning. Randy gets every piece of feedback you send, and will respond the same day.
“Hit the right keys at the right time, and the instrument plays itself.”
J.S. Bach
Sam Amanat
Lead design engineer
“The best way to predict the future is to invent it.”
Alan Kay
Sam is a design engineer who runs his own studio, Firewave, in San Francisco, and has been building user experiences with code since he was 10. After working with some of the largest and most cutting-edge startups in Silicon Valley, he got in touch with Randy and decided that bringing that level of power and automation to piano technicians was exactly the challenge to take on next. A pianist himself, Sam works with technicians one on one to make sure every feature works exactly how it should, and he listens to every word of feedback.
“The best way to predict the future is to invent it.”
Alan Kay
Vince Montegrande
Design engineer
“Design is not just what it looks like and feels like. Design is how it works.”
Steve Jobs
Vince is a design engineer who started helping with Pianobooker when he was still in school at UC San Diego. He’s since graduated and become a part of the Pianobooker team alongside Randy and Sam. He keeps the app smooth, fast, and satisfying, from the built-in calendar to the booking page your clients use. His goal is to make your experience using Pianobooker as easy as possible.
“Design is not just what it looks like and feels like. Design is how it works.”
Steve Jobs

Randy Cassotto
Owner, Pianobooker, LLC & Cassotto Levers, LLC

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