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Running late, handled in one tap.

The last job ran long. Tap Check ETA and Pianobooker measures the drive from where you are, with live traffic. Tap Running late and a friendly text is already written with how far behind you are. Read it, send it, drive.

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Pianobooker checks live traffic to your next appointment, and when you're running late, one tap texts the client a pre-written message with the delay.
How it works

Between one piano and the next.

  1. 1

    Check ETA

    From your phone's location, your home base or any address, with live traffic.

  2. 2

    Text the client

    "On my way" or "Running late", written for you with the drive or delay filled in.

  3. 3

    Get directions

    Open the address in Google Maps, or copy it, in one tap.

  4. 4

    Know who's next

    Today's visits on the dashboard, with the client, the piano and the address.

In depth

Built for the car, not the office.

Texts that write themselves

Two ready-made messages sit on every visit today, and you can edit either before it goes:

  • "Hi Sarah, it's Randy. I'm on my way to your appointment now, about 18 minutes out. See you soon!"
  • "Hi Sarah, it's Randy. I'm running about 20 minutes behind but still on my way, thanks for your patience!"

A drive time you can trust

Check ETA asks Google for the drive right now, traffic included. The running-late text uses that figure, so the delay you send is the delay you will actually have.

Your service area, measured in minutes

Miles mean little when there is a bridge in the way. Set your service area as a drive time from home, from 15 minutes to two hours, and see it drawn on a map. When you book, Pianobooker tells you whether the address is inside it.

Installs like an app

Add Pianobooker to your phone's home screen and it opens full screen like any other app. Turn on notifications to hear the moment a client asks to book, reschedule or cancel, or approves an estimate.

Questions & answers

Do I need to download an app?
No. Pianobooker runs in your phone's browser. Add it to your home screen and it opens full screen, with notifications, like an app from the store.
Does it track my location?
No. Your location is used only when you tap Check ETA, to measure that one drive. Clients never see where you are.
Does it plan the fastest order for my day?
It suggests new bookings that fit around the visits you already have, so days cluster sensibly. It does not reorder a day that is already booked.
Can I change the text before it sends?
Always. Both messages open ready to edit, and nothing sends until you tap Send.

Try it on your own clients.

Start on the Free plan with up to 5 clients, no card needed, and move up when your book does. Or talk to Randy about how it would fit your business.

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